Privacy Policy

This Privacy Policy is an integral part of the Terms and Conditions of Our Website.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we process Your personal data when you visit our website (the “Website”) (regardless of where you visit from) and tell you about your privacy rights and how the law protects you.

Cantobite Limited reserves the right to update or modify this Privacy Policy at any time. Any changes made to this Privacy Policy will be reflected by updating the "Date Last Modified" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data. Your continued use of the Website after any changes to this policy will constitute your acceptance of those changes.

Controller

Cantobite Limited, a legal entity incorporated under the laws of Hong Kong with registration number 76964311 and registered address at Unit 915, 9/F., Concordia Plaza, 1 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong, is the Controller and is responsible for the operation of this Website.

Cantobite Limited is committed to ensuring that your personal data is collected, processed, and stored in accordance with applicable data protection laws. As the data controller, we determine the purposes and means of processing your personal data.

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us via email at [email protected].

Information We Collect About You

When you interact with our Website, Cantobite Limited may collect both personal and non-personal information to help us understand your needs and provide better service. Below is an overview of the types of information we collect:

Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name and Email Address: When you fill out the “Contact Us” form, we collect your name and email address to respond to your inquiries and provide you with the requested information.
• Additional Personal Information: Any personal information you choose to provide in the “Contact Us” form or via email will also be collected. However, we strongly advise against sending sensitive information, such as your residential address, social security number, passport number, or other sensitive personal details. Please note that we do not request or require such information for the purposes of responding to your inquiries.

Non-Personal Information

We also collect non-personal information automatically when you visit our Website, which helps us improve our services and understand how users interact with our site. This may include:

• Website Visit Data: Information related to your visit, including but not limited to, traffic data, location data, IP address, browser type and version, screen resolution, browser language, time zone, operating system, and type of device.
• Demographic Information: Data that indicates your age, gender, and country, which helps us tailor our content and services to better meet the needs of our audience.
• Survey Information: Any information you provide when participating in surveys or research on a voluntary basis, which may include topics like events and experiences, media consumption preferences, and suggestions on how we can improve our Website.
• Form Submissions: Information from the content of messages you submit through any fillable forms on the Website, which we use to respond to your requests or improve our services.

Purpose of Data Processing

We process your information for the following purposes:

• Respond to Inquiries: To address and respond to your inquiries or requests.
• Website Improvement: To enhance the content, functionality, and performance of our Website.
• Business Analysis: To analyze data in order to improve our services and tailor them to user preferences, enhancing your overall experience.
• Regulatory Compliance: To fulfill any legal obligations or requirements.
• Communication: To send you information if you have subscribed to newsletters, or to request feedback from you.
• Other Legal Purposes: For any other purposes permitted by law.

Change of Purpose

We will only use your information for the purposes outlined above unless we reasonably determine that we need to use it for another reason that is compatible with the original purpose. In certain circumstances, we may process your information without your knowledge or consent, but only where required or permitted by law.

Sharing and Disclosing User Information

Cantobite Limited may share your information with third parties under the following circumstances:

• Legal Obligations: When required by law.
• Website Operations: To ensure the proper functioning of our Website, including customer service, marketing support, business analysis, and other Website features.
• Legitimate Interests: When there is a legitimate interest, such as enforcing our Privacy Policy or protecting the safety and interests of Cantobite Limited.

In certain rare situations, we may be required to disclose your information in response to a court order or government investigation. We may also share your information in connection with mergers, restructurings, reorganizations, dissolutions, or other business transactions involving the sale or transfer of Cantobite Limited assets.

The legal basis for this processing is our legitimate interest in protecting and asserting our legal rights and ensuring the proper protection of our business.

When we share your information with third parties, they are obligated to use it solely for the purposes for which it was disclosed, in compliance with the consent you have provided, and to uphold the same level of data protection.

User information will be shared only with employees, agents, and third-party providers on a need-to-know basis and under a non-disclosure agreement.

We reserve the right, and you expressly authorize us, to share your information under these conditions.

Third-Party Links

This Website may contain links to third-party websites, plugins, and applications. By clicking on these links or enabling these connections, you may allow third parties to collect or share your information. Cantobite Limited does not control these third-party websites and is not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit after leaving our Website.

Retention of User Information

We will retain your information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Specifically, your information will be deleted:

Upon your request to delete your personal data, provided that Cantobite Limited is not legally required to retain such data.

Your Rights

As a user located within the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) concerning your personal data. These rights include:

• Right to Access: You have the right to request access to the personal data we hold about you and to obtain information about how and why we process your data.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of your information.
• Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
• Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to the processing..
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing and processing based on legitimate interests.
• Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
• Right to Lodge a Complaint: If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EEA, particularly in the country of your habitual residence, place of work, or where the alleged infringement occurred

Exercising Your Rights

To exercise any of your rights under the GDPR, please contact us via email at [email protected]. We will respond to your request in accordance with applicable data protection laws.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please feel free to contact us at [email protected].

We are committed to addressing your inquiries promptly and ensuring your privacy rights are respected.